This article discusses the construct of stakeholder voice. It highlights the importance of encouraging voice, which is the discretionary behavior of asserting ideas, criticisms, or improvements for organizational functioning within healthcare organizations. Five methods by which healthcare facilities can motivate, support, and maintain voice engagement from a range of individuals (including employees, managers, patients, and caregivers) are elaborated. Given the importance of collective work and opinion sharing in generating innovative solutions to dynamic healthcare issues, the value of enabling voice within such settings should not be underestimated.
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| http://dx.doi.org/10.2345/0899-8205-54.3.196 | DOI Listing |
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