On the Social Acceptability of Behavior-Analytic Terms: Crowdsourced Comparisons of Lay and Technical Language.

Behavior analysis has a marketing problem. Although behavior analysts have speculated about the problems regarding our technical behavior-analytic terminology and how our terminology has hindered the dissemination of behavior analysis to outsiders, few have investigated the social acceptability of the terminology. The present paper reports the general public's reactions to technical behavioral jargon versus non-technical substitute terms that refer to applied behavior-analytic techniques. Two-hundred participants, all non-behavior analysts, were recruited from Amazon Mechanical Turk and completed a survey on the social acceptability of behavioral jargon and non-technical terms. Specifically, participants rated the acceptability of how the six pairs of terms (technical and non-technical) sounded if the treatments were to be implemented for each of 10 potential populations of clients that behavior analysts typically work with. The results show that, overall, members of the general public found non-technical substitute terms more acceptable than technical behavior-analytic terms. The finding suggests that specialized vocabulary of behavior analysis may create hurdles to the acceptability of applied behavior-analytic services. The implication of these findings suggest the importance of a systematic investigation of listener behavior with respect to behavior analysis terms.