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Caring for Critically Ill Patients: Clinicians' Empathy Promotes Job Satisfaction and Does Not Predict Moral Distress. | LitMetric

AI Article Synopsis

  • Empathy in healthcare has benefits like increasing patient satisfaction and adherence, but clinicians often fear it may harm their own wellbeing.
  • A study involving Italian clinicians explored the relationship between empathy, moral distress, job satisfaction, and intent to quit through questionnaires.
  • Results showed that empathy positively impacts job satisfaction and is not linked to moral distress or intent to leave, indicating that empathy enhances, rather than hinders, clinician wellbeing.

Article Abstract

Background: Several studies have highlighted the benefits of empathy in healthcare settings. A correlation between clinicians' empathy and patients' adherence and satisfaction, as well as the ability for the clinician to accurately assess family members' needs, has been found. However, empathy is often seen by clinicians as a risk factor for their wellbeing. This study aims to assess whether the level of empathy of clinicians working in critical care settings may expose them to moral distress, poor job satisfaction, and intention to quit their job.

Methods: Italian clinicians who attended the 2016 "Smart Meeting Anesthesia Resuscitation in Intensive Care" completed the Empathy Quotient questionnaire, the Moral Distress Scale-Revised, and two questions assessing job satisfaction and intention to quit the job. Multiple linear and logistic regressions were performed to determine if clinicians' empathy influences moral distress, job satisfaction, and intention to quit. Age, gender, and profession were used as control variables.

Results: Out of 927 questionnaires distributed, 216 were returned (23% response rate) and 210 were used in the analyses. Respondents were 56% physicians, 24% nurses, and 20% residents. Over half of the clinicians (58%) were female. Empathy resulted the only significant predictor of job satisfaction (β = 0.193; < 0.05). None of the variables included in the model predicted moral distress.

Conclusion: Empathy determined neither moral distress nor intention to quit. Findings suggest that empathy is not a risk factor for critical care clinicians in developing moral distress and the intention to quit their job. On the contrary, empathy was found to enhance clinicians' job satisfaction.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6960200PMC
http://dx.doi.org/10.3389/fpsyg.2019.02902DOI Listing

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