Health Professionals are required to balance care practices against patient risk to optimise safety. Communicating clinical risk with the patient requires confidence. The objective was to explore health professionals understanding and confidence of patient-centred communication during conversations of risk prevention. An exploratory study was conducted. Nurses, physiotherapists and social workers in a metropolitan hospital in Sydney (New South Wales, Australia) completed face to face interviews ( = 16) regarding person-centred communication and clinical risk. The sample was predominately female and had been a health profession for 11.5 years (mean). Six key themes were generated including: Perceptions of person-centred communication; Preparing for person-centred communication and Understanding and prioritising conversations about preventable clinical risk. Person-centred communication was embedded in clinical practice; the 'patient voice' was considered central. Clinical risk was a priority. Education to improve communication was highlighted as a way to enhance person-centred communication.
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| http://dx.doi.org/10.1080/10376178.2019.1664925 | DOI Listing |
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