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Companions' dilemma of intervention when they mediate between patients with intellectual disabilities and health staff. | LitMetric

Objective: We analyse, for the first time, how companions intervene in the answers that an adult patient with intellectual disabilities gives to their medical practitioner in primary care.

Methods: Video records of 25 health-check consultations in a large multi-ethnic city in the UK were analysed with the qualitative methods of Conversation Analysis.

Results: We found that companions' interventions in patients' answers fell along a gradient of low to high entitlement, from mere hinting to outright direct take-over.

Conclusion: Companions have to manage the dilemma of displaying information which is the proper domain of the patient: encroachment on the patient's epistemic rights versus the needs of the medical practitioner.

Practice Implications: Practitioners may need to check the patients themselves when their companions intervene at the most assertive end of the gradient of help.

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Source
http://dx.doi.org/10.1016/j.pec.2019.05.020DOI Listing

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