Determinants of Parental Satisfaction with Nursing Care in Paediatric Wards-A Preliminary Report.

Int J Environ Res Public Health

Department of Nursing Management and Epidemiological Nursing, Faculty of Health Sciences, Jagiellonian University Medical College, 30-501 Kraków, Poland.

Published: May 2019

: The quality of medical services for a child and their parents are tantamount to a sense of satisfaction with care. Purpose: The assessment of determinants of parental satisfaction with nursing care in paediatric wards. : The study covered 336 parents of children hospitalised in paediatric departments and was based on the "EMPHATIC" questionnaire, standardized and adapted to Polish conditions. : The mean score of the overall parental satisfaction was high, amounting to 4.19 points. The lower level of satisfaction with nursing care was reported in parents of children under the age of 6 years, admitted in an emergency mode with a diagnosed post-trauma condition and those with higher education. The duration of hospitalisation, sex and age of parents did not have an influence on the satisfaction with care. : The age of the child, admission mode and education of respondents are determinants of parental satisfaction with nursing care.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6572998PMC
http://dx.doi.org/10.3390/ijerph16101774DOI Listing

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