AI Article Synopsis
- Healthcare systems globally must enhance safety, quality, and productivity, facing significant challenges in these areas.
- The COM-B model, originally created to explain criminal behavior, is effectively applied to identify essential skills healthcare providers need for system improvement.
- Key skills include intellectual capacity, opportunity in daily work, motivation to change, and the ability to unlearn outdated behaviors, all supported by strong leadership and self-awareness.
Article Abstract
Healthcare systems worldwide face the challenge of recognising and improving safety, timeliness, quality and productivity. The authors describe how the COM-B model, developed by Michie et al in 2011 to explain and change criminal behaviour, is useful in identifying what skills and capabilities healthcare providers require to improve their systems. These skills include the intellectual capability to understand, design and improve healthcare processes; the opportunity to do this in their daily work; the motivation to do this - in particular recognising the reasons not to change; and finally unlearning the behaviours based on historical system beliefs that are now invalid. Individual self-awareness and organisational leadership are required to give staff the time and resources to reflect, experiment and learn.
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|---|---|
| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC6465815 | PMC |
| http://dx.doi.org/10.7861/futurehosp.3-3-188 | DOI Listing |
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