[Implementation of a SharePoint-based quality-assured document control system to achieve optimized patient safety].

HNO

Klinik und Poliklinik für Hals-Nasen-Ohren-Heilkunde, Medizinische Hochschule Hannover, Carl-Neuberg-Str. 1, 30625, Hannover, Deutschland.

Published: May 2019

Background: Where the facts relating to a patient's case are not unambiguously laid out, this constitutes a risk for the patient. A requirement, therefore, in the many documents necessitated by a given therapy is to achieve unambiguity, thus avoiding risks and enhancing the safety of treatment. The aim of this study was to arrive at this unambiguity using a systematic approach.

Materials And Methods: During the course of a project, all clinically relevant documents generated by the department were converted from an uncontrolled form stored within the department's IT system to a SharePoint-based, controlled form. To this end, a means of systematization was developed that reflects the organizational realities of the department.

Results: The relevant documents are now available only in a controlled form using a SharePoint system. Access to these documents was successfully achieved for all employees. Any change to the documents is now logged.

Conclusion: The project can be viewed as exemplary in nature, since its outcome represents a multidimensional contribution to patient safety that can be regarded as an important milestone in a given department's clinical culture. It may also be beneficial as a model for other equally motivated departments as well as being useful from an interdisciplinary perspective.

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Source
http://dx.doi.org/10.1007/s00106-019-0656-0DOI Listing

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