The Impact of Nurses' Uniforms on Nurse-Patient Interactions: Patients' Perspectives.

J Nurs Adm

Author Affiliations: Registered Nurse (Ms Tam), Emergency Department, and Nurse Clinician (Ms Ng), Nursing Division, Sengkang General Hospital, Singapore; and Associate Professor (Dr Kowitlawakul), Alice Lee Centre for Nursing Studies, National University of Singapore.

Published: October 2018

AI Article Synopsis

  • The study aimed to understand how patients in a Singapore hospital perceive nursing uniforms and their effect on nurse-patient interactions.
  • Patients evaluated uniforms as symbols of identity but considered their suitability more important than their actual impact on interactions.
  • Ultimately, patients felt that nurses' uniforms had little influence on how they interacted with nurses, highlighting the subjective nature of these perceptions.

Article Abstract

Objectives: The aim of this study was to explore patients' perceptions toward the nursing uniforms used in a hospital in Singapore and how different uniforms impact nurse-patient interactions.

Background: Nursing uniforms act as a form of nonverbal communication. However, implications of the increasing variety of nursing uniforms on patients' perceptions of nurses and nurse-patient interactions are unexplored.

Methods: An exploratory qualitative study design using semistructured interviews was adopted for the study. Twenty-one patients agreed to be interviewed. An audio recorder was used during data collection. The thematic analysis method was used for data analysis.

Results: Four major themes were identified: identity, subjectivity, suitability, and inconsequential. Nurses' uniform was regarded as a representation of identity. Suitability of the uniform for nurses was a main concern for patients. However, nurses' uniforms were inconsequential to nurse-patient interactions.

Conclusion: Patients' perceptions of nurses' uniforms were highly subjective and have no substantial impact on nurse-patient interactions.

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Source
http://dx.doi.org/10.1097/NNA.0000000000000661DOI Listing

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