AI Article Synopsis

  • Many companies blame the people involved in accidents instead of looking at the bigger reasons behind why those accidents happened.
  • This study looks at an oil refinery accident in Brazil to understand what went wrong and how the company's policies played a part.
  • The findings show that issues like too many strict rules and a push for fast results created unsafe conditions, which means that just blaming individuals doesn't help prevent future accidents.

Article Abstract

Background: In many companies, investigations of accidents still blame the victims without exploring deeper causes. Those investigations are reactive and have no learning potential.

Objective: This paper aims to debate the historical organizational aspects of a company whose policy was incubating an accident.

Methods: The empirical data are analyzed as part of a qualitative study of an accident that occurred in an oil refinery in Brazil in 2014. To investigate and analyse this case we used one-to-one and group interviews, participant observation, Collective Analyses of Work and a documentary review. The analysis was conducted on the basis of concepts of the Organizational Analysis of the event and the Model for Analysis and Prevention of Work Accidents.

Results: The accident had its origin in the interaction of social and organizational factors, among them being: excessively standardized culture, management tools and outcome indicators that give a false sense of safety, the decision to speed up the project, the change of operator to facilitate this outcome and performance management that encourages getting around the usual barriers.

Conclusions: The superficial accident analysis conducted by the company that ignored human and organizational factors reinforces the traditional safety culture and favors the occurrence of new accidents.

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Source
http://dx.doi.org/10.3233/WOR-182702DOI Listing

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