[Technostress in Communication and Technology Society: Scoping Literature Review from the Web of Science].

Aim: To perform a scoping review on the state of the art of technostress, an emerging risks associated with the growing use of Information and Communication Technologies (ICT) in society.

Methods: a scoping review on technostress at work was performed using the Web of Science (WoS), using the key term "technostress work". The search was completed with a literature review of the selected articles.

Results: A total of 58 articles were identified, of which 30 were selected for full-text in-depth review. The manual search of the bibliography allowed us to analyze an additional 14 articles. Most of articles focus on the analysis on the precipitating and alleviating factors of technostress in workers, as well as the main consequences of the materialization of this risk on worker performance. There is a lack of empirical studies that allow organizations to establish strategies to adequately manage technostress.

Conclusions: there is a need to delve further into technostress through empirical studies that are not only focused on proposing theoretical models for its conceptualization or identifying its consequences in organizations, but on proposing management strategies that reduce the impact of this new labor reality. Future lines of research are proposed to understand and adequately manage technostress in workers.