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Burnout Among Iowa Hospice Workers: A Test of the Job Demands-Resources Model. | LitMetric

Burnout Among Iowa Hospice Workers: A Test of the Job Demands-Resources Model.

J Soc Work End Life Palliat Care

a School of Social Work, University of Iowa, Iowa City , Iowa , USA.

Published: August 2018

AI Article Synopsis

  • Burnout is a significant issue in hospice care, especially as more elderly individuals seek these services, placing additional stress on staff.
  • The study assessed burnout levels among Iowa hospice workers using a survey, finding that 41% reported moderate to high emotional exhaustion (EE).
  • Key factors contributing to increased EE included a lack of empathy, full-time work status, and affiliation with larger organizations, highlighting the need for hospices to create supportive environments and promote respectful workplace practices.

Article Abstract

Burnout is a critical problem for hospice care system, particularly given the potential increase in hospice utilization because of the increasing older adult population. Hospice care requires social workers and other professionals to work in interdisciplinary settings under conditions of prolonged stress. Guided by the Job Demands-Resources (JDR) model, this study sought to: (1) understand Iowa hospice workers' level of burnout, indicated by emotional exhaustion (EE); (2) identify organizational and personal determinants of EE. This web-based study used a cross-sectional survey administered to hospice staff across Iowa. Seventeen hospice organizations participated as study sites, and 244 out of 825 employees, consisting of interdisciplinary clinical workers and administrative personnel, completed the survey. Descriptive, correlational, and regression statistics were used to test study hypotheses. Regarding EE levels, 59% of participants were experiencing low EE, while the other 41% had moderate or high EE. Those lacking empathy, working full-time, and working for larger hospice organizations had greater EE. While findings largely support the JDR model, interactions between demands and resources offer only partial support. Results indicate the importance of hospices fostering supportive work environments and providing employee education about emotional benefits of respect, strategies for displaying workplace respect, and evaluation of respect-related initiatives.

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Source
http://dx.doi.org/10.1080/15524256.2017.1385567DOI Listing

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