Using National Measures of Patients' Perceptions of Health Care to Design and Debrief Clinical Simulations.

Nurs Educ Perspect

About the Authors Shelly L. Eisert, EdD, MSN/MHA, RN, FNP-BC, CNE, is a professor and director, Simulation Center for Medical Education, Ivy Tech Community College School of Nursing, Lawrenceburg, Indiana. Rebecca J. Bartlett Ellis, PhD, RN, ACNS-BC, is an assistant professor, Indiana University School of Nursing, Indianapolis. Jennifer W. Geers, MHA, is a simulation consultant, East Indiana Area Health Education Centers, Southeast Indiana Simulation Consortium, Batesville. Karen L. Werskey, MSN, RN, CNOR, is a clinical resource educator, Schneck Medical Center, Seymour, Indiana. For more information, contact Dr. Eisert at

Published: February 2018

This article describes an innovative approach to using national measures of patients' perspectives of quality health care. Nurses from a regional simulation consortium designed and executed a simulation using the Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) survey to prepare nurses to improve care and, in turn, enhance patients' perceptions of care. The consortium is currently revising the reporting mechanism to collect data about specific learning objectives based on national quality indicator benchmarks, specifically HCAHPS. This revision reflects the changing needs of health care to include quality metrics in simulation.

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http://dx.doi.org/10.1097/01.NEP.0000000000000078DOI Listing

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