Nurse communication's effect on CMS Star Ratings.

Annette L Amey Esther E Burlingame Kindra Welch Megan Moakler Linda Fahey

Nurs Manage

At Kaiser Permanente in Oakland, Calif., Annette L. Amey is a senior manager of national care experience analytics and Esther Burlingame is a senior director of national care experience analytics. Kindra Welch is a clinical labor and delivery nurse at California Pacific Medical Center and San Francisco (Calif.) General Hospital. Megan Moakler is a deputy commander for nursing at Dunham U.S. Army Health Clinic in Carlisle, Pa. Linda Fahey is a regional director for care experience and patient- and family-centered care at Kaiser Permanente Southern California.

Published: August 2017

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http://dx.doi.org/10.1097/01.NUMA.0000521580.09882.3f	DOI Listing

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