Introduction of digital speech recognition in a specialised outpatient department: a case study.

BMC Med Inform Decis Mak

Center for Medicine, Institute for Exercise- and Occupational Medicine, Medical Center - University of Freiburg, Hugstetter Str. 55, 79106, Freiburg, Germany.

Published: October 2016

Background: Speech recognition software might increase productivity in clinical documentation. However, low user satisfaction with speech recognition software has been observed. In this case study, an approach for implementing a speech recognition software package at a university-based outpatient department is presented.

Methods: Methods to create a specific dictionary for the context "sports medicine" and a shared vocabulary learning function are demonstrated. The approach is evaluated for user satisfaction (using a questionnaire before and 10 weeks after software implementation) and its impact on the time until the final medical document was saved into the system.

Results: As a result of implementing speech recognition software, the user satisfaction was not remarkably impaired. The median time until the final medical document was saved was reduced from 8 to 4 days.

Conclusion: In summary, this case study illustrates how speech recognition can be implemented successfully when the user experience is emphasised.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC5070188PMC
http://dx.doi.org/10.1186/s12911-016-0374-4DOI Listing

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