[Organizational climate in management teams and its relationship with health care outcomes].

Salud Publica Mex

División de Mejora a la Gestión de los Servicios de Salud, Coordinación de Políticas en Salud, Unidad de Educación, Investigación y Políticas en Salud, Instituto Mexicano del Seguro Social, México, Distrito Federal, México.

Published: August 2017

Objective: To identify the relationship between organizational climate of management teams and the performance of health services.

Materials And Methods: A transversal and analytical study was designed. The Organizational Climate Scale (OCS) was utilized and performance was assessed by the achievement indicators through correlation analysis and multiple regression. Thirty four medical benefits services headquarters (JSPM) were measured of the Mexican Social Security Institute.

Results: Of 862 participating, 238 (27.6%) evaluated the climate of their organizations with a high level; the maximal score was 56%. Average performance value was 0.79 ± 0.07 (minimal: 0.65; maximal: 0.92). A positive correlation was demonstrated between organizational climate level and performance (r=0.4; p=0.008).

Conclusions: The organizational climate of the health services managers (JSPM) is directly related with performance in health care.

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