ABSTRACT In this article, insights into the lived experience of homeless women arising from a PhD study on the specialist role of the SCPHN in homelessness are presented. A key narrative text of a rough sleeping pregnant woman is included. The reflexive narrative study, used an eclectic, philosophical framework which included reflective practice/guidance, narrative inquiry, and storytelling methodologies. Story texts uniquely illuminated complex knowledge about homelessness and homeless health care. Homeless women were found to be a heterogeneous group which included former health professionals. The women's stories were often shocking; they were frequently contextualised against a background of service exclusion, including GP services, learning disability services, mental health services, housing services and social services. The role of the specialist nurse (SCPHN) in engagement with homeless people is illuminated. A therapeutic model of 'Effective Engagement with Homeless People and Homeless Families' is presented to guide health professionals in holistic care. The author invites the reader to dialogue within their teams on how homeless people are included or excluded from SCPHN services. In this way, the term 'audiencing' rather than transferability of findings is used in a continuing dialogue with the reader to improve the health and wellbeing of homeless women.
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