Patient flow analysis in resource-limited settings: a practical tutorial and case study.

Glob Health Sci Pract

University of Cincinnati, College of Medicine, Department of Emergency Medicine, Cincinnati, OH, USA.

Published: March 2015

Patient flow analysis (PFA), a simple quality improvement tool to identify patient flow patterns, can be used in resource-limited settings to inform service delivery improvements. A PFA at a Ghanaian hospital found that personnel constraints and a mismatch between staffing and patient arrival surges led to long wait and total attendance times. The median time from arrival to first-provider contact was 4.6 hours.

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http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4356281PMC
http://dx.doi.org/10.9745/GHSP-D-14-00121DOI Listing

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