Physiologic and hygienic characteristics of body functioning state of female telephone operators working with displays in the inquiry information service "09" are presented. Insignificant changes of the cardiovascular system and functional state of the central nervous and neuromuscular systems have been detected along with the deterioration of visual function. The above changes are associated with neuroemotional stress during the work with video terminals and testify to distinct, sometimes quite significant fatigue. The necessity for optimization of work load and work organization of telephone operators by means of the development and introduction of rational work/rest regimes is set forth.

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