Objective: To explore the relationship between government policy and service development in a New Zealand statutory mental health provider, Living Well.
Method: An organisational case study utilising multiple research techniques including qualitative interviews, analysis of business and strategic documents and observation of meetings.
Results: Staff understood and acknowledged the importance of government policy, but there were challenges in its implementation.
Conclusion: Within New Zealand's statutory mental health services staff struggled to know how to implement government policy as part of service development; rather, operational concerns, patient need, local context and service demands drove the service development process.
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| http://dx.doi.org/10.1177/1039856214555890 | DOI Listing |
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