The present study examines the psychometric properties (including factorial validity) of an organizational citizenship behavior (OCB) scale in a school context. A total of 321 middle and high school teachers from 59 schools in urban and rural areas of central Portugal completed the OCB scale at their schools. The confirmatory factor analysis validated a hierarchical model with four latent factors on the first level (altruism, conscientiousness, civic participation and courtesy) and a second order factor (OCB). The revised model fit with the data, χ 2 /gl = 1.97; CFI = .962; GFI = .952, RMSEA = .05. The proposed scale (comportamentos de cidadania organizacional em escolas- Revista CCOE-R)- is a valid instrument to assess teacher's perceptions of OCB in their schools, allowing investigation at the organizational level of analysis.
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In this study, we draw on social identity and social exchange theory to propose pathways via which emotional intelligence directed toward others in the organization has an impact on employee effectiveness. Findings from 122 supervisor-employee dyads showed that employees' other-oriented emotional intelligence is related to their organizational citizenship behaviors (OCBs) via the mechanisms of building high-quality exchanges with one's leaders and coworkers. We theorize and find evidence for unique mechanisms involved in mediating the effects of other-oriented emotional intelligence on taking charge and helping.
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