In this article we describe the successes of Aetna's Compassionate Care Program in providing case management services for people with advanced illnesses.
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Leveraging Clinical Informatics to Address the Quintuple Aim for End-of-Life Care.
AMIA Annu Symp Proc
January 2024
Clinical Evidence Development, Aetna Medical Affairs, CVS Health, Wellesley, MA, US.
As the population of older adults grows at an unprecedented rate, there is a large gap to provide culturally tailored end-of-life care. This study describes a payor-led, informatics-based approach to identify Medicare members who may benefit from a Compassionate Care Program (CCP), which was designed to provide specialized care management services and support to members who have end-stage and/or life-limiting illnesses by addressing the quintuple aim. Potential participants are identified through machine learning models whereby nurse care managers then provide tailored outreach via telephone.
View Article and Find Full Text PDFAetna's Compassionate Care Program: Sustained Value for Our Members with Advanced Illness.
J Palliat Med
November 2019
CVS Health, Woonsocket, Rhode Island.
In 2004, Aetna, a national health insurer, launched the Aetna Compassionate Care Program (ACCP) targeting members diagnosed with an advanced illness with a view to increase access to palliative care and hospice services. The objective of this study is to evaluate the impact of ACCP on health care utilization and hospice enrollment among enrolled members. This was a retrospective cohort study comparing participants in ACCP to a matched control group using a propensity score method.
View Article and Find Full Text PDFAetna's compassionate care program and end-of-life decisions.
J Clin Ethics
September 2014
Aetna Insurance Company, Hartford, CT.
In this article we describe the successes of Aetna's Compassionate Care Program in providing case management services for people with advanced illnesses.
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