The present paper evaluates the relation between transformational leadership and market orientation along with the mediating and moderating effects of change commitment for employees in customer centers in Taiwan. 327 questionnaires were returned by personnel at several customer centers in four different insurance companies. Inter-rater agreement was acceptable based on the multiple raters (i.e., the consumer-related employees from the division groups) of one individual (i.e., a manager)--indicating the aggregated measures were acceptable. The multi-source sample comprised data taken from the four division centers: phone services, customer representatives, financial specialists, and front-line salespeople. The relations were assessed using a multiple mediation procedure incorporating bootstrap techniques and PRODCLIN2 with structural equation modeling analysis. The results reflect a mediating role for change commitment.
Download full-text PDF |
Source |
|---|---|
| http://dx.doi.org/10.2466/01.21.PR0.113x27z8 | DOI Listing |
Publication Analysis
Top Keywords
Similar Publications
A Strategic Approach to Shift Diversity, Equity, and Inclusion Culture in Physical Therapy Education.
J Phys Ther Educ
January 2025
Beth P. Davis is the associate professor in the Department of Rehabilitation Medicine at the Emory University School of Medicine, 1441 Clifton Road NE, Suite 312, Atlanta, GA 30322 Please address all correspondence to Beth P. Davis.
Background And Purpose: Efforts focused on racial and ethnic diversity in Doctor of Physical Therapy (DPT) programs have been prioritized to increase enrollment of Underrepresented in Medicine (URiM) individuals. While increasing diversity is a positive step, this Program took strategic action to embed Diversity, Equity, and Inclusion (DEI)-informed principles into all program areas. This holistic approach catalyzed a cultural shift that reflects a deepened commitment to the society we serve.
View Article and Find Full Text PDFWhat is needed to successfully implement the EU HTA Regulation enabling broad patient access in Europe.
Glob Reg Health Technol Assess
January 2025
Fundació HiTT, Barcelona - Spain.
There has been a lot of discussion on the technical aspects of the soon to be implemented European Union's Health Technology Assessment (EU HTA) regulation. However, there has been limited discussion on the implementation aspects and the potential limitations from a policy perspective. In May 2024, a group of HTA experts with previous policy responsibilities met in Rome to propose some policy aspects to be considered.
View Article and Find Full Text PDFWhat predicts the initial interest and uptake of health behaviours? An exploratory study to understand commitment and early success through a simple behaviour.
Appetite
January 2025
CSIRO Health & Biosecurity, South Australian Medical Research Institute Building, North Terrace, Kaurna Country, Adelaide SA 5000. Electronic address:
Extant models of health behaviour change often overlook stages in which individuals decide to partake in interventions. The current study aimed to identify behavioural and psychological factors that could capture a person's readiness to change a health behaviour and whether these could predict progression through stages of commitment. Rather than explicitly advertising a health behaviour intervention, we invited individuals to partake in a general health behaviour survey using a paid advertising campaign on Facebook (Phase 1).
View Article and Find Full Text PDFMotivation, barriers and preferences of lifestyle changes among older adults with frailty and mild cognitive impairments: A scoping review of qualitative analysis.
PLoS One
January 2025
Centre for Healthy Ageing and Wellness (H-CARE), Faculty of Health Sciences, Universiti Kebangsaan Malaysia, Kuala Lumpur, Malaysia.
Lifestyle intervention has proven effective in managing older adults' frailty and mild cognitive impairment issues. What remains unclear is how best to encourage lifestyle changes among older adults with frailty and Mild Cognitive Impairment (MCI). We conducted searches in electronic literature searches such as PubMed, Scopus, Cochrane Reviews, ProQuest, and grey resources to find articles published in English between January 2010 and October 2023.
View Article and Find Full Text PDFWorkaholism, work engagement, and affective commitment: relationships to self-concept levels and work outcomes.
Front Psychol
January 2025
Departement of Management, HEC Montréal, Montréal, QC, Canada.
As a result of the significant changes in businesses around the globe such as the generalization of remote working and digital transformation, the boundaries between work and private life tend to vanish, causing concerns about whether individuals' investment in their work could have detrimental effects on their life and health. In such context, the notion of heavy work investment, an umbrella construct that subsumes different forms of investment of the self into the work domain, warrants scholarly attention as it may have both a bright and dark side for individuals. The present study focuses on three forms of heavy work investment, i.
View Article and Find Full Text PDFWant AI Summaries of new PubMed Abstracts delivered to your In-box?
Enter search terms and have AI summaries delivered each week - change queries or unsubscribe any time!