Objective: This study provides a 1st look at relational aggression (RA) and the consequences among nurses.
Background: Interpersonal hostility, bullying, and a toxic work environment (WE) can impact patient care delivery as well as nurses' personal health and job satisfaction.
Methods: The Relational Aggression Assessment Scale, measuring aggressors, victims, and bystanders, was used to measure RA in a sample of 842 nurses. Additional variables measured included a demographic profile, job satisfaction, and intent to leave.
Results: Nurses were most likely to identify with victim behaviors, but a minority of nurses reported relying on aggressor behaviors and bystander behaviors. There was a positive correlation among aggressor, victim, and bystander items, suggesting overlap in roles.
Conclusions: A few relationally aggressive individuals can create a toxic WE. Interventions to address RA among nurses must be tested, as well as strategies for improving job satisfaction and promoting healthy WEs through positive relationships.
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| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC4219359 | PMC |
| http://dx.doi.org/10.1097/NNA.0000000000000052 | DOI Listing |
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