Zimmerman et al. contend that it is only by providing front-line staff with the tools and the power to change practice that patient safety can be truly embedded in an institution. In this commentary, the author agrees with this argument and adds that patients and families must also have a central place at the table when it comes to addressing healthcare's failings.
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| http://dx.doi.org/10.12927/hcpap.2013.23348 | DOI Listing |
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