AI Article Synopsis
- The Italian Advisory Committee's approach to assessing work-related stress limits worker involvement in the initial phases of the process.
- While cost-effective, this method overlooks the importance of employee perspectives in identifying job stress risk factors.
- The study emphasizes the necessity of using tailored, subjective assessment tools for call center workers rather than relying solely on generic stress models.
Article Abstract
The Italian Advisory Committee on work-related stress has outlined a step-by-step approach which considerably limits workers' participation in the first phases of the assessment procedure. Albeit cost-effective, such approach neglects the relevance of employees' perception in correctly identifying likely risk factors for job stress. Results of the present study, considering call center workers, points to the need of adopting subjective instruments for job stress assessment that are context-specific, whereas using generic job stress models only (such as Job Demand-Control and Effort Reward/Imbalance) may not permit the identfication of risk factors that are peculiar to the work settings under investigation.
Download full-text PDF |
Source |
|---|
Publication Analysis
Top Keywords
Similar Publications
Want AI Summaries of new PubMed Abstracts delivered to your In-box?
Enter search terms and have AI summaries delivered each week - change queries or unsubscribe any time!