AI Article Synopsis
- The study examined how emotional job demands contribute to emotional exhaustion and how emotional job resources and seeking support influence this relationship.
- Researchers anticipated that high emotional job demands would lead to increased emotional exhaustion, but that this effect would be reduced when employees had access to emotional resources.
- Findings indicated that emotional exhaustion was minimized when employees had both strong emotional support-seeking behaviors and access to plenty of emotional job resources.
Article Abstract
In the present study, the relation between emotional job demands and emotional exhaustion was investigated, as was the moderating role of emotional job resources and emotional support seeking on this relation. We hypothesized a positive lagged effect of emotional job demands on emotional exhaustion, and proposed that this relation is weakened by the availability of emotional job resources. Furthermore, it was hypothesized that this stress-buffer effect of emotional job resources would be stronger for employees high on emotional support seeking (3-way interaction). A 2-wave survey study with a 1-year time lag was conducted among 711 employees in the technology sector. Results showed that emotional job demands are least likely to result in emotional exhaustion when employees are provided with high emotional job resources and score high on emotional support seeking. (PsycINFO Database Record (c) 2013 APA, all rights reserved).
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| http://dx.doi.org/10.1037/a0030656 | DOI Listing |
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