How product trial changes quality perception of four new processed beef products.

Meat Sci

MAPP Centre for Research on Customer Relations in the Food Sector, Department of Business Administration, Business and Social Sciences, Aarhus University, Haslegaardsvej 10, 8210 Aarhus V, Denmark.

Published: January 2013

AI Article Synopsis

  • The paper analyzes how consumer perception of quality changes before and after trying four new processed beef products.
  • During trials, two products saw a drop in perceived quality and fulfillment due to mismatched expectations set by initial information, while the other two exceeded sensory expectations.
  • Demographic factors like age and gender played a role in these perceptions, highlighting the need for careful testing of new products before they hit the market.

Article Abstract

The purpose of this paper is the quantitative analysis of the change in quality perception of four new processed beef products from pre to post trial phases. Based on the Total Food Quality Model, differences in pre and post-trial phases were measured using repeated measures technique for cue evaluation, quality evaluation and purchase motive fulfillment. For two of the tested products, trial resulted in a decline of the evaluation of cues, quality and purchase motive fulfillment compared to pre-trial expectations. For these products, positive expectations were created by giving information about ingredients and ways of processing, which were not confirmed during trial. For the other two products, evaluations on key sensory dimensions based on trial exceeded expectations, whereas the other evaluations remained unchanged. Several demographic factors influenced the pattern of results, notably age and gender, which may be due to underlying differences in previous experience. The study gives useful insights for testing of new processed meat products before market introduction.

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Source
http://dx.doi.org/10.1016/j.meatsci.2012.08.014DOI Listing

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