A survey among 232 German health care organisations addressed benchmarking projects in patient care. 53 projects were reported and analysed using a benchmarking development scheme and a list of criteria. None of the projects satisfied all the criteria. Rather, examples of best practice for single aspects have been identified.
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http://dx.doi.org/10.1016/j.zefq.2011.05.002 | DOI Listing |
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