AI Article Synopsis

  • This study utilizes conversation analysis to explore how requests for participation in survey interviews unfold in real-time interactions, focusing on the dynamics between interviewers and potential respondents.
  • It critiques existing leverage-saliency theory by examining how its concepts play out during actual recruitment calls, specifically looking at the 2004 Wisconsin Longitudinal Study.
  • The findings reveal the importance of the interactional environment, showing that interviewers who adapt their approach based on respondents' cues can significantly impact the success and nature of the participation request.

Article Abstract

We draw on conversation analytic methods and research to explicate the interactional phenomenon of requesting in general and the specific case of requesting participation in survey interviews. Recent work on survey participation has given much attention to leverage-saliency theory, but has not engaged how the key concepts of this theory are exhibited in the actual unfolding interaction of interviewers and potential respondents. We do so using digitally recorded and transcribed calls to recruit participation in the 2004 Wisconsin Longitudinal Study. We describe how potential respondents present interactional environments that are relatively discouraging or encouraging, and how, in response, interviewers may be relatively cautious or presumptive in their requesting actions. We consider how the ability of interviewers to tailor their behavior to their interactional environment can affect whether the introduction reaches the point at which a request to participate is made, the form that this request takes, and the sample person's response. Our analysis contributes to understanding how we might use insights from the analysis of interaction to increase cooperation with requests to participate in surveys.

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Source
http://www.ncbi.nlm.nih.gov/pmc/articles/PMC3116201PMC
http://dx.doi.org/10.1177/0003122410379582DOI Listing

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