Objective: To stimulate people to start researching how to take advantage of a pharmacy redesign opportunity before they are put in the situation of carrying out the redesign.
Setting: Medium-sized Veterans Affairs Medical Center in Lebanon, PA, from 2007 to 2009.
Practice Description: The pharmacy service at the Veterans Affairs Medical Center in Lebanon, PA, encompasses all aspects of inpatient, outpatient, clinical, and managerial services. Medications are provided to more than 40,000 outpatients each year, and inpatient services covered nearly 62,000 bed-days of care in fiscal year 2008. We maintain direct clinical pharmacy input on all medical care areas, as well as in behavioral health and primary care. Our site also employs three postgraduate year 1 and two postgraduate year 2 pharmacy residents each year.
Conclusion: Successful pharmacy renovation is predicated upon proactive and effective leadership that starts long before the project begins.
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