AI Article Synopsis
- The study assessed a new Internet-based Caregiver Support Service (ICSS) for Chinese Canadians caring for family members with dementia, revealing that users experienced reduced caregiving burdens post-intervention.
- Non-users, however, reported elevated levels of burden after using the service.
- Cultural beliefs and language context were important in shaping caregivers' needs and influenced how they engaged with the service, highlighting the need for further research on improving the technology and service delivery for immigrant caregivers.
Article Abstract
ABSTRACTThe aim of this study was to assess the usability of a new Internet-based Caregiver Support Service (ICSS) and evaluate its effects on health outcomes of Chinese Canadians who cared for a family member with dementia. Demographic and questionnaire data were collected from 28 participants, and in-depth interviews were conducted with 10 participants. Results showed that non-users reported higher levels of burden post-intervetion, and frequent users showed post-intervention reduction in experienced burden. Traditional beliefs shaped caregivers' needs; also, ethno-cultural-linguistic contexts affected system usability and were associated with usage behaviour. This study indicates that caregivers can benefit from receiving professional support via asynchronous e-mails and a dedicated information web site. The ICSS is a feasible approach for supporting caregivers who prefer an alternative service model. This emerging service requires more research in: enhanced technology design, service delivery models for immigrant caregivers, and evaluation of effectiveness and cost-effectiveness.
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| http://dx.doi.org/10.1017/S0714980809990158 | DOI Listing |
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