This column describes a new program designed to enhance patient safety by teaching paraprofessional staff (PPS) how to communicate changes in patient status to professional staff. Phase 1 of the project included assessment of PPS perceptions of the patient safety culture at the hospital through survey and focus group discussions. Results from Phase 1 and plans for Phase 2 are described.

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http://dx.doi.org/10.3928/00220124-20091023-03DOI Listing

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