Purpose: The aim of this paper is to generate a debate regarding the value of incident reporting in the UK.
Design/methodology/approach: This paper critiques the dominant approach to patients in the UK.
Findings: It is suggested that the reliability of health care processes would need to substantially improve before an incident reporting system can have a meaningful impact on patient safety.
Practical Implications: Greater benefits in patient safety will be accrued by focusing resources on designing reliable processes rather than the extension of incident reporting.
Originality/value: This paper offers a local perspective on a potentially flawed national strategy.
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| http://dx.doi.org/10.1108/09526860810880180 | DOI Listing |
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