AI Article Synopsis
- Over the last 30 years, effective strategies for training specific job skills—called competencies—have been developed, particularly in human service programs.
- The article reviews various competency-based training examples and offers guidelines for managers to implement these training methods.
- It outlines four methods for creating a competency model and provides a sample competency for direct support workers, along with a guide for on-the-job training based on research about performance feedback.
Article Abstract
During the past three decades, empirically supported strategies have been demonstrated for the training of competencies--highly specific skills and behaviors that are needed to complete a critical job task. The present article reviews several examples of competency-based training in human service programs and provides guidelines for the implementation of competency-based training by managers. Four methods for delineating a competency model are described, with recommendations for using them in combination. A sample direct support worker competency is described, and a guideline is provided for conducting competency-based training on the job based on the findings of research on performance-based feedback. This guide may offer some assistance to managers of human service programs.
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| http://dx.doi.org/10.1177/0145445504273281 | DOI Listing |
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