Telephone triage: the quiet revolution in Canada.

The computer revolution has for almost a decade been central to a nursing revolution known as telephone triage. The registered nurse can be virtually out in any community to help patients and their caregivers make informed decisions on appropriate emergent intervention and the venue commensurate with the determined level of necessity. Moreover, this presence in the province of New Brunswick has spawned positive effects in several unanticipated areas of community nursing.