AI Article Synopsis
- Frontline supervisors play a crucial role in managing, supervising, and training direct support professionals, yet there is limited research on their specific skills and responsibilities.
- A study conducted through 12 job analysis sessions and three focus groups with 146 participants highlighted the core competencies required for these supervisors in community support organizations for individuals with disabilities.
- The focus groups identified 14 key competency areas essential for frontline supervisors, delineating a total of 142 specific competency statements supported by 340 performance indicators.
Article Abstract
Although frontline supervisors are responsible for on-site management, supervision, and training of direct support professionals, research on the nature, content, and skills of the frontline supervisor role is rare. In this paper we describe results of 12 job analysis and three validation focus groups constituted to describe core competencies for supervisors in organizations providing community supports for people with disabilities. The focus groups involved 146 participants, including 97 direct support professionals, 40 frontline supervisors, and 7 managers who supervise frontline supervisors. The focus groups identified 14 competency areas in which frontline supervisors need to be proficient. In each competency area, between 4 and 26 specific competency statements were identified (a total of 142) along with 340 performance indicators.
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| http://dx.doi.org/10.1352/0047-6765(2004)42<122:RAECOT>2.0.CO;2 | DOI Listing |
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