AI Article Synopsis
- The study used institutional ethnography to analyze the everyday tasks of a health board to find ways to enhance the use of technology for decision-making.
- The research highlighted the complex interactions between work processes, professional communication, and institutional structures that influence how members really work.
- The goal was to make these interactions more visible to identify opportunities for improving decision support through technology.
Article Abstract
The everyday knowledge work of members of one governing health board was mapped using institutional ethnography. Our objective was to identify opportunities to improve the effective use of information and communication technologies for decision support. The dynamic interplay of work processes, professional discourse, institutional complexes and dominant ideology was explicated, that is, made visible in relation to the actualities of work practices.
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| http://www.ncbi.nlm.nih.gov/pmc/articles/PMC1480265 | PMC |
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