We report on the use of Contextual Design (CD) to develop models of the information management, resource integration, and collaborative processes of medical students in problem-based learning groups. CD is a modified ethnographic technique designed to provide a detailed understanding of the user's needs. Although the technique has been used in non-healthcare related fields, there is limited published data on the application of CD within healthcare settings. In this pilot study, we evaluated the feasibility of the CD methodology for this domain, developed an initial set of CD models, and formulated a series of design ideas based on the data. The study helps to clarify the effectiveness and feasibility of CD as well as the limitations for using this method in health-related domains.
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