This article considers several models of how patients integrate their reactions to hospital attributes and how these reactions impact their overall satisfaction and behavioral intentions. It finds that patients combine their reactions to the attributes by means of noncompensatory and nonlinear models to form their overall satisfaction or behavioral intentions.
Download full-text PDF |
Source |
|---|---|
| http://dx.doi.org/10.1097/00004010-200301000-00002 | DOI Listing |
Publication Analysis
Top Keywords
satisfaction behavioral
12
behavioral intentions
12
reconsidering models
4
models patient
4
patient satisfaction
4
intentions article
4
article considers
4
considers models
4
models patients
4
patients integrate
4
Similar Publications
Want AI Summaries of new PubMed Abstracts delivered to your In-box?
Enter search terms and have AI summaries delivered each week - change queries or unsubscribe any time!