Justice and organizational citizenship behavior intentions: fair rewards versus fair treatment.

J Soc Psychol

Department of Business Administration, Texas Southern University, Jones School of Business, Houston 77004, USA.

Published: February 2002

AI Article Synopsis

  • The study involved 114 employees across different industries and positions to explore factors affecting organizational citizenship behaviors (OCB).
  • It found that positive perceptions of fair treatment by supervisors increase the likelihood of employees engaging in OCB, while fair rewards and formal procedures did not influence OCB intentions.
  • The authors discovered that, after accounting for existing OCB patterns and demographics, perceptions of interactional justice were significantly associated with employees' intentions to perform beneficial activities for the organization.

Article Abstract

In a sample of 114 employees from various industries, organizations, and positions, the likelihood of organizational citizenship behaviors (OCB) increased when employee perceptions of fair treatment by supervisors became more positive. Perceptions of fair rewards and fair formal procedures were not predictors of OCB intentions. After the authors controlled for established patterns of OCB and demographic characteristics, interactional justice perceptions were significantly related to the intention of performing specific organizationally beneficial activities.

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Source
http://dx.doi.org/10.1080/00224540209603883DOI Listing

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