An investigation on the quality of midwifery services from the viewpoint of the clients in Isfahan through SERVQUAL model.

Background: Quality of care is of great importance in health services as these services have the important mission to preserve health, and to give care to the society. The present study aimed to investigate the quality of midwifery services from the viewpoint of the clients, under coverage of health care centers in Isfahan, through SERVQUAL model.

Materials And Methods: This descriptive and analytical study was conducted on 218 subjects in 2014.