Publications by authors named "Zhao-Xue Cao"

Passive cyber incivility, with its ambiguity and offensive nature, can have a detrimental impact on employees' well-being and negative work consequences. To explore passive cyber incivility in depth, we examined its effects through both motivational and affective channels. Over the course of a month, this study conducted a three-wave survey across industries, involving a sample of 306 employees.

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The research attempts to explore the effects of two-dimensional cyber incivility on employee well-being. Based on self-determination theory and regulatory focus theory, we conducted two studies to examine the mediating role of intrinsic motivation and the moderating role of promotion focus between cyber incivility and emotional exhaustion. The results demonstrated that both active and passive cyber incivility predicted increased emotional exhaustion, with intrinsic motivation serving as a key mediator.

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