Acta Inform Med
October 2015
Background: By self-reporting outcome procedure the patients themselves record disease symptoms outside medical centers and then report them to medical staff in specific periods of time. One of the self-reporting methods is the application of interactive voice response (IVR), in which some pre-designed questions in the form of voice tracks would be played and then the caller responses the questions by pressing phone's keypad bottoms.
Aim: The present research explains the main framework of such system designing according to IVR technology that is for the first time designed and administered in Iran.