Publications by authors named "Yaser Alqarrain"

Situation awareness (SA) is an important non-technical skill for nurses. Nurses interact directly with patients and review their clinical signs. If we improve nurses' SA, they will likely detect clinical changes and prevent patient harm.

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Improving nurses' situation awareness skills would likely improve patient status recognition and prevent adverse events. Technologies such as electronic health record dashboards can be a promising approach to support nurses' situation awareness. However, the effect of these dashboards on this skill is unknown.

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The purpose of this literature review was to examine three common outcomes associated with nursing call centres. We carried out an electronic search with relevant keywords and identified 26 studies. We found that the nursing call centres directed patients to appropriate resources; the patients were adherent with nursing recommendations; and the nursing call centres were able to minimize unnecessary visits to healthcare facilities.

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