The Effect of Length of Hospital Stay and Patient Factors on Patient Satisfaction in an Academic Hospital.

The Hospital Consumer Assessment of Healthcare Providers and Systems (HCAHPS) is a metric for patient satisfaction consisting of 19 questions divided into 10 domains. Scores affect hospital reimbursements and accreditation and may play a role in patient outcomes. It is unclear how length of stay and other factors affect each of the 10 domains.

Analysis of operating room efficiency between a hospital-owned ambulatory surgical center and hospital outpatient department.

Background: Ambulatory surgery centers (ASCs) are frequently utilized; however some ambulatory procedures may be performed in hospital outpatient departments (HOPs). Our aim was to compare operating room efficiency between our ASC and HOP.

Methods: We reviewed outpatient general surgery procedures performed at our ASC and HOP.