Reporting and conducting patient journey mapping research in healthcare: A scoping review.

Aim: To identify how patient journey mapping is being undertaken and reported.

Design: A scoping review of the literature was undertaken using JBI guidance.

Data Sources: Databases were searched in July 2021 (16th-21st), including Ovid's Medline, Embase, Emcare and PsycINFO; Scopus; Web of Science Core Collection, the Directory of Open Access Journals; Informit and; ProQuest Dissertations and Theses Global.

Reporting of patient journey mapping in current literature: a scoping review protocol.

Objective: This scoping review will assess the literature that documents or utilizes patient journey mapping methodologies in health care settings. It will also examine the reporting processes of studies that use this methodology.

Introduction: Health care systems are complex and can be challenging for patients to navigate.