Study of Impact of Telehealth Use on Clinic "No Show" Rates at an Academic Practice.

Objective: To examine the clinic no-show rate across different modalities of care delivery (Face to Face, Telephone visits and Audio-Video visits).

Methods: Clinic no show data for adult patients was extracted from the electronic health records used by the psychiatry clinic for 10 months before pandemic and 10 months during pandemic. No show rate was analyzed by visits type (new vs return) and across different modalities (face-to-face vs Telephone vs Audio-Video) before and during COVID pandemic.