Satisfaction with primary health care in Ukraine in 2016-2020: A difference-in-differences analysis on repeated cross-sectional data.

The aim of this study is to examine the general satisfaction with primary health care services in Ukraine among service users and nonusers before and after the implementation of the capitation reform in 2017-2020. Data from a repeated cross-sectional household survey 'Health Index. Ukraine' in 2016-2020 were used.

The perception of health care quality by primary health care managers in Ukraine.

Background: Ukraine is reforming its health care system to improve quality of health care. Insight into how primary health care managers perceive quality is important for the ongoing reform as well as for the improvement of medical services.

Methods: An online survey was conducted as part of the Ukrainian-Swiss project "Medical Educational Development" in April-May 2019 based on the contact list of USAID project "Health Reform Support", and additionally on the database of the National Health Service of Ukraine and other channels.

The validity and reliability of self-reported satisfaction with healthcare as a measure of quality: a systematic literature review.

Purpose: The aim of this paper is to systematize the evidence on the validity and reliability of subjective measurements of satisfaction with healthcare.

Data Sources: In this qualitative systematic literature review, we searched for relevant publications in PubMed and JSTOR databases.

Study Selection: The key inclusion criteria included (i) original research articles in peer-reviewed journals, (ii) year of publication from 2008 onward and (iii) English language publications.