Authentic leadership at the Cleveland Clinic: psychological safety in the midst of crisis.

Objectives: The goal of this research was to examine the leadership experiences of senior leaders at the Cleveland Clinic during the recent COVID-19 pandemic crisis. A secondary goal was to examine lessons that could inform other healthcare organisations as they move into subsequent crisis situations.

Design: The authors examined publicly available podcast transcripts where interviewees shared their leadership experiences on the Cleveland Clinic Beyond Leadership Podcast.

Examining the differences between physician and administrative leaders at Cleveland Clinic and the implications for leadership development programming.

Background: The healthcare industry is currently facing unprecedented challenges, and the need for effective leadership has never been higher. One way organisations might address the need for healthcare leadership is through tailored leadership development programmes, which are designed to maximise impact. This research sought to examine potential differences between physician and administrative leaders' unique needs and to use this information to inform the design of future leadership development programmes.